This course will teach individuals the different cues and indicators of the disgruntled employee. Classes focus on proven communication techniques that are designed to manage an employee’s frustration and engage them in activities to prevent vindictive acts.
Terminating an employee is something no one wants to do. This course teaches individuals effective, proven techniques when dealing with the termination of an employee.
This course teaches individuals effective, proven techniques when dealing with the discipline and suspension of a student. The course will discuss who should be involved, and effective approaches when explaining the suspension to both the student and parents.
Participants develop an understanding of individual, group and organizational conflict and how these conflicts are associated with roles, responsibilities and duties within an organizational setting. Skills learned are suitable for volatile situations whether it involves a student, parent, teacher, or co-worker.
This course focuses on topics dealing with warning signs, how a threat develops, and how to respond. Topics include understanding and utilizing social media threats, verbal threats, threat assessments, and more. This course can be tailored for schools, universities, and businesses.
