How to Manage Disgruntled Employees

Duration: 4 hours

Disgruntled employees can be seen as a lost opportunity for an organization. By recognizing and dealing with displeased employees in advance, many problems can be avoided. This course will teach individuals the different cues and indicators of a possible disgruntled employee. Individuals will also learn different, effective techniques in dealing with disgruntled employees as well as utilizing the DISC Personality Diagnostics tool to deal with different personalities. This course focuses on proven communication techniques that are designed to manage an employee’s frustration and engage employees in activities that will deal directly with the prevention of frustration.

© 2015 NORHURST PROFESSIONAL SERVICES. ALL RIGHTS RESERVED. CALL (434) 710-4429 FOR MORE INFORMATION.